ACCESSbank Annual Report 2023

MERCHANT PROCESSING Services

Our Merchant Processing group specializes in delivering credit card processing services and equipment to businesses and financial institutions across all 50 states. Catering to a wide array of clients from nearly every industry and profession, we pride ourselves on providing competitive rates and cutting-edge solutions. Standing out as a market leader, we are known for our excellence and innovation in payment processing solutions. In 2023, we achieved remarkable success in meeting and exceeding our operational goals, successfully converting clients to the Dual Pricing Program, enabling merchants to significantly increase their profit margins by retaining more earnings and reducing processing fees. This strategic move not only bolstered our clients’ bottom lines but also reinforced our commitment to providing value-driven solutions. Additionally, we improved the client onboarding process by introducing branded tools designed for efficiency and ease of use. This enhancement streamlined the setup process, allowing for a smoother transition for clients integrating our services. These initiatives collectively underscored our dedication to innovation, client satisfaction and operational excellence.

“We’ve been lucky enough to work with the team at ACCESSbank for our merchant processing for many years. Keeping this service local is incredibly beneficial and important to our offices. If problems arise, they’re addressed locally, not by calling an 800 number. They know your business, know you by name and really partner in watching your bottom line. We know there are many choices in merchant processing. We can’t imagine using anyone other than ACCESSbank.”

– Jennifer A. , Practice Administrator, The Dentists

10 | ACCESSbank 2023 ANNUAL REPORT

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