Oxford Bank - Banking Services Guide

Mobile Banking The Oxford Bank Mobile App makes banking easy with 24/7 access right from your iPhone® or Android™ device. • Make deposits from your phone • Check account balances • Review transaction history • Transfer money between Oxford Bank accounts • Pay bills • Find the nearest Oxford Bank branches and ATMs

24-Hour Telephone Banking Bank 24/7 just by calling our telephone banking service at (844) 258-8359. • Check account balances • Review transaction history • Transfer money between Oxford Bank accounts

• Make loan payments • Place a stop payment • And much more

In order to verify your identity, you will be asked to enter your account number followed by your Social Security number the first time you log in. Then, you will be prompted to register your Personal Identification Number (PIN).

There are no additional charges for using telephone banking. The system’s default is voice recognition. Press 1 to use touch tone.

Interactive Teller Machines (ITMs) Bank from sunrise to sunset with Oxford Bank’s ITMs right from your driver’s seat. These devices look like a traditional ATM, but allow you to have a real-time, face-to-face conversation with an Oxford Bank Customer Service Representative. • More options than a traditional ATM

• Features advanced video chat technology • Allows for a number of privacy options: • Plug in your earbuds or headset • On-screen text chat • Scan a written message • Secure transactions processed the same as if you were doing a face-to-face transaction You can complete most regular transactions at an ITM, including: • Deposits and withdrawals • Transfers • Loan payments • Cash checks • And more

Plus, benefit from extended ITM hours: • Monday - Friday: 7 a.m. - 8 p.m. • Saturday: 7 a.m. - 5 p.m. • Regular ATM services available 24/7

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